Benjamin Franklin 197 Colonia Hipodromo Condesa, 06100 Mexico City, Mexico
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Casa Comtesse Overview

First Impressions

Walking up to Casa Comtesse on Benjamin Franklin street, you immediately get that “hidden gem” feeling — you know, the kind of place that doesn’t scream for attention but somehow draws you in. This three-star boutique property sits perfectly in Colonia Hipódromo Condesa, and honestly, the location alone makes it worth considering. The neighborhood has this relaxed, tree-lined vibe that feels authentically Mexican without being touristy, and you’re literally surrounded by some of Mexico City’s best cafés and galleries.

The Condesa Advantage

Here’s what I love about staying in this part of town — you can walk to Parque México in about five minutes, which is perfect for morning runs or just people-watching with coffee. The area attracts a mix of locals and savvy travelers, so you get that authentic neighborhood feel without feeling like you’re completely off the beaten path. Couples absolutely love it here, and it’s easy to see why when you’re strolling these tree-canopied streets in the evening. The vibrant energy combined with peaceful residential pockets makes Condesa truly special.

Sleep Quality That Actually Matters

You know what’s rare in boutique hotels? Beds that are actually comfortable — not just Instagram-pretty. Casa Comtesse nails this completely, and guests consistently rave about getting genuinely good sleep here. The rooms have this cozy, residential feel that makes you forget you’re in a hotel, which is exactly what you want after long days exploring the city. There’s something about the quiet atmosphere and quality linens that just works, especially when you’re dealing with Mexico City’s altitude adjustment. The attention to sleep comfort sets this property apart from competitors.

Morning Fuel Done Right

The breakfast situation here is actually impressive for a three-star place. They’ve got continental options, but also vegetarian, vegan, and gluten-free choices — plus American classics if you’re craving something familiar. What I appreciate is that it’s served buffet-style, so you can take your time and not feel rushed. The restaurant area has this warm, welcoming atmosphere that makes lingering over coffee feel natural, and honestly, starting your day here sets a nice tone for exploring Condesa. The culinary offerings reflect thoughtful attention to diverse guest preferences.

Why Guests Love It

That 9.5 rating isn’t just a number — it reflects what happens when a hotel gets the fundamentals right without trying to be something it’s not. Casa Comtesse understands that travelers want comfort, location, and value, and they deliver on all three. You’re paying three-star prices but getting an experience that feels more thoughtful and personal than many pricier places. The combination of Condesa’s walkable charm, genuinely comfortable accommodations, and that neighborhood authenticity creates something special. This is the kind of place you’d actually recommend to friends without any hesitation, where every detail contributes to an exceptional stay.

To book a hotel in Mexico during mariachi festivals, visitors plan early to blend rooftop fiestas with sunrise hot-air balloons over valleys.

Casa Comtesse Accommodations

AccommodationDetailsEstimated Price
Double Room1 large double bed for Max persons: 2$108
Deluxe King Room1 extra-large double bed for Max persons: 2$121
Junior Suite1 extra-large double bed for Max persons: 2$161
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Reviews of Casa Comtesse

  • Corby from United States – 22 May 2025 (10/10)

    Love the Breakfast and the staff was amazing

    What could be improved: This is hard because there wasn’t much I didn’t like.

  • Paul from United States – 22 April 2025 (10/10)

    The B&B is beautiful and in a fantastic location. The staff were very warm and helpful. Would definitely recommend staying here.

  • Snezhana from United Kingdom – 19 April 2025 (10/10)

    Everything in the hotel was just lovely. The staff was very helpful and super kind. Room has everything you need for a comfortable stay.

    What could be improved: –

  • Robin from United States – 4 April 2025 (10/10)

    The staff were lovely. The accommodations were great. I loved all the artwork throughout Casa Comtesse. Breakfast was always plentiful.

    What could be improved: N/A

  • Greg from United States – 1 April 2025 (10/10)

    The decor and service are outstanding.

  • Sangeeta from Canada – 22 March 2025 (10/10)

    Amazing service and staff and family home like feel.

    We had a wonderful time at Casa Comtesse. It truly felt like we were staying in a stunning, elegant, private home. The breakfasts were delicious and the staff were incredibly warm , friendly , helpful and accommodating. A special shoutout to Fernando, who went above and beyond to assist us with everything and always had a great positive , friendly supportive attitude with a smile! Diego at reception and the 2 ladies who served us breakfasts were such a delight! Always smiling and so kind and helpful! And the art work is so unique as is the decor!
    As for the location, it’s on the outskirts of Condesa, so you’ll need to take taxis or Ubers to most places. I’m sure you’ll have a great stay here!

    What could be improved: Wish it was more central. It’s more on the outskirts of condesa but that’s ok as we took Ubers everywhere.

  • Irena from Australia – 22 March 2025 (10/10)

    The fabulous hosts, Alex, Diego and Fernando were exceptionally attentive and helpful. The building, furnishing and artwork are understated and elegant. The bedroom and ensuite beautiful. The breakfast is a delight. Wonderful location. We were so lucky to have stayed at Casa Comtesse.

  • Josephine from United Kingdom – 16 March 2025 (10/10)

    Not much more to say that isn’t already covered in the other reviews – really loved this place!

    What could be improved: N/A

  • Erin from United States – 13 March 2025 (10/10)

    The house is beautiful and the gardens are peaceful and quiet, especially at the back of the house. Staff are very helpful and friendly

    What could be improved: Some nights it can be a bit noisy at the front of the house at night and early morning. Ask for a back room.

  • Gregory from United States – 24 February 2025 (10/10)

    Wonderfully artistic, cozy, friendly place in a great location.

    What could be improved: Nothing

Surroundings

What’s nearby:

  • Mexico Park: 1.2 km
  • Parque Pombo: 2 km
  • Estela de Luz: 2.6 km
  • Parque Escandon: 550 m
  • Chapultepec Forest: 2.8 km
  • Polyforum Siqueiros: 1.5 km
  • Bosque de Chapultepec: 2.5 km
  • Museum of Modern Art Mexico: 2.8 km
  • Panteón Francés La Piedad: 2.1 km
  • Parque Alfonso Esparza Oteo: 2.2 km

Restaurants & cafes:

  • Restaurant Ando Mareado: 100 m
  • Restaurant Laurel & Tomillo: 300 m
  • Restaurant Hamburguesas Montaner: 200 m

Top attractions:

  • Zocalo Square: 6 km
  • Soumaya Museum: 6 km
  • Chapultepec Castle: 2.9 km
  • Palacio de Correos: 6 km
  • Museo de Arte Popular: 5 km
  • The Museum of Fine Arts: 6 km
  • The Angel of Independence: 3 km
  • Museo de Memoria y Tolerancia: 5 km
  • Tenochtitlan Ceremonial Center: 7 km
  • National Museum of Anthropology: 3.7 km

Public transport:

  • Train Buenavista: 5 km
  • Metro Patriotismo: 600 m
  • Metro Chilpancingo: 700 m
  • Train FC Suburbano de México: 5 km

Closest airports:

  • Benito Juarez International Airport: 12 km
  • Felipe Ángeles International Airport: 45 km
  • Lic. Adolfo López Mateos International Airport: 56 km

Facilities

Bedroom:

  • Linen

Kitchen:

  • Shared kitchen
  • Cleaning products

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Activities:

  • Tour or class about local culture Additional charge
  • Happy hour Additional charge
  • Temporary art galleries

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Bar

Accessibility:

  • Upper floors accessible by stairs only

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage Additional charge
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Private bathroom
  • Air conditioning
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Tour desk
  • Shower
  • Luggage storage
  • Laundry
  • Designated smoking area

Entertainment and family services:

  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles

Other for your stay:

  • Shuttle service Additional charge
  • Adults only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Fan
  • Ironing facilities
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
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House Rules at Casa Comtesse

Pets:

  • Pets are not allowed.

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • From 00:00 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

9.9

Comfort:

9.7

Location:

9.5

Free WiFi:

9.2

Facilities:

9.5

Cleanliness:

9.7

Value for money:

9.5