Campos Eliseos, Numero 204 Colonia Polanco, 11560 Mexico City, Mexico
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Image 1 of Hyatt Regency Mexico City
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Hyatt Regency Mexico City Overview

Welcome to the Hyatt Regency Mexico City, a prestigious 5-star establishment that stands as a beacon of luxury and sophistication in Mexico’s vibrant capital. Nestled in the upscale Polanco district at Campos Eliseos, Numero 204, this distinguished hotel offers an unparalleled blend of comfort, elegance, and world-class service. With an impressive guest rating of 8.9, the Hyatt Regency has established itself as one of the most highly-regarded accommodations in Mexico City, consistently exceeding visitor expectations and setting new standards for hospitality excellence.

The hotel’s prime location in Polanco places guests at the heart of Mexico City’s most exclusive neighborhood, known for its tree-lined avenues, high-end boutiques, and sophisticated dining scene. Just steps from Chapultepec Park, one of the largest urban parks in the Western Hemisphere, visitors can easily explore this verdant oasis housing the renowned Anthropology Museum, Chapultepec Castle, and various cultural institutions. The prestigious Avenida Presidente Masaryk, often referred to as Mexico’s Rodeo Drive, is mere moments away, offering world-class shopping opportunities at luxury boutiques and designer stores. The hotel’s strategic position in Colonia Polanco also provides convenient access to the city’s financial district, making it an ideal choice for business travelers seeking proximity to corporate headquarters and international companies based in this cosmopolitan hub.

At the Hyatt Regency Mexico City, exceptional quality is evident in every aspect of the guest experience. The hotel’s architecture seamlessly blends contemporary design with subtle nods to Mexico’s rich cultural heritage, creating an atmosphere of refined elegance throughout its impressive structure. Spacious and meticulously appointed guest rooms offer breathtaking views of either the city skyline or the lush expanse of Chapultepec Park, providing a tranquil retreat from the bustling metropolis below. The property’s outstanding 8.9 rating reflects guests’ appreciation for its immaculate facilities, attentive service, and unwavering commitment to excellence. Whether you’re visiting Mexico City for business or pleasure, the Hyatt Regency promises an exceptional stay characterized by sophistication, comfort, and the warm hospitality for which Mexico is renowned. From the moment you step into its grand lobby until your reluctant departure, this distinguished 5-star property offers an authentic luxury experience in one of Latin America’s most dynamic and culturally rich capitals.

Hyatt Regency Mexico City Accommodations

AccommodationDetailsEstimated Price
King Room1 extra-large double bed for Max persons: 2$315
Twin Room2 single beds for Max persons: 2$320
King Room with View1 extra-large double bed for Max persons: 2$359
Twin Room with View2 single beds for Max persons: 2$363
Regency Club King Room1 extra-large double bed for Max persons: 2$472
Regency Club Twin Room2 single beds for Max persons: 2$472
Regency Club Twin Room – High Floor2 single beds for Max persons: 2$485
Regency Club King Room – High Floor1 extra-large double bed for Max persons: 2$485
King Suite1 extra-large double bed for Max persons: 2$606
Executive Suite1 extra-large double bed for Max persons: 2$676
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Image 4 of Hyatt Regency Mexico City

Reviews of Hyatt Regency Mexico City

  • Yasemin from Turkey – 4 May 2025 (9/10)

    The hotel's location is the best. It is within walking distance of the cafes and shops around the Polanco district. The breakfast buffet was simply amazing. The variety and quality of the food were top-notch. The rooms were comfortable and big enough.

    What could be improved: The hotel was expensive, but it worth the stay.

  • Mogamat from South Africa – 24 April 2025 (9/10)

    What could be improved: The shower bath is very old fashion and was very uncomfortable

  • Alan from United Kingdom – 14 April 2025 (8/10)

    Location
    Quality
    Grand lobby area

    “Booking” the invoice twice on my card and not removing for a few days was worrying, rightly or wrongly

  • Roman from Czech Republic – 6 April 2025 (9/10)

    Polanco is very nice part of Mexico City.

  • Yair from Mexico – 29 March 2025 (9/10)

    Very good service

  • Núbia from Brazil – 13 March 2025 (9/10)

    The gym, the best!

  • Edward from United States – 27 February 2025 (9/10)

    Great service and cleanliness.

    What could be improved: A bit expensive

  • Aurora from United States – 10 February 2025 (9/10)

    Everytime I go to Mexico I choose Hyatt!!!

    What could be improved: Location, service, restaurants

  • Alex from United States – 2 February 2025 (9/10)

    Clean, aesthetically pleasant. Very good location and safe

  • David from United Kingdom – 29 January 2025 (8/10)

    Comfortable rooms, efficient staff

    What could be improved: Having to tip when signing off for breakfast which was included in the room fee

Surroundings

What’s nearby:

  • Casa del Lago: 1.1 km
  • Parque América: 1.4 km
  • Chapultepec Castle: 2.4 km
  • Chapultepec Forest: 1.4 km
  • Rufino Tamayo Museum: 1.4 km
  • Bosque de Chapultepec: 1.5 km
  • Jardín Winston Churchill: 100 m
  • Aviario del Parque Lincoln: 650 m
  • Museum of Modern Art Mexico: 1.7 km
  • National Museum of Anthropology: 1.3 km

Restaurants & cafes:

  • Restaurant Riedel: 400 m
  • Restaurant The Palm: 50 m
  • Restaurant Restaurante Centro Asturiano: 150 m

Top attractions:

  • Zocalo Square: 6 km
  • Soumaya Museum: 2.8 km
  • Palacio de Correos: 6 km
  • Museo de Arte Popular: 5 km
  • The Museum of Fine Arts: 6 km
  • Frida Kahlo House Museum: 10 km
  • The Angel of Independence: 2.9 km
  • Museo de Memoria y Tolerancia: 5 km
  • Tenochtitlan Ceremonial Center: 7 km

Public transport:

  • Metro Polanco: 1.1 km
  • Metro Auditorio: 450 m
  • Train Buenavista: 6 km
  • Train FC Suburbano de México: 6 km

Closest airports:

  • Benito Juarez International Airport: 18 km
  • Felipe Ángeles International Airport: 45 km
  • Lic. Adolfo López Mateos International Airport: 53 km

Facilities

Bedroom:

  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Kitchen:

  • Refrigerator

Parking:

  • Valet parking
  • Parking garage
  • Accessible parking

Bathroom:

  • Bidet
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Massage
  • Spa and wellness centre
  • Solarium
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Tour or class about local culture
  • Themed dinner nights
  • Walking tours
  • Temporary art galleries
  • Tennis equipment
  • Golf course (within 3 km)
  • Tennis court

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Video
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Indoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Image 5 of Hyatt Regency Mexico City
Image 6 of Hyatt Regency Mexico City

House Rules at Hyatt Regency Mexico City

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 15:00

Check-out:

  • Until 13:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

9.3

Location:

9.6

Free WiFi:

8.6

Facilities:

9.1

Cleanliness:

9.3

Value for money:

8.4