76 Campos Elíseos, 11560 Mexico City, Mexico
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Orchid House Polanco Overview

Welcome to the Orchid House Polanco, a distinguished 5-star sanctuary nestled in the heart of Mexico City’s most prestigious neighborhood. Located at 76 Campos Elíseos in the elegant Polanco district, this exceptional hotel combines luxury with authentic Mexican hospitality. With an impressive rating of 8.5, the Orchid House Polanco has established itself as one of the most highly regarded accommodations in Mexico City, consistently earning praise from discerning travelers for its impeccable service and sophisticated ambiance. The hotel’s address places it strategically within the upscale Polanco area, known for its tree-lined boulevards, high-end boutiques, and cultural attractions. Guests find themselves just moments away from Chapultepec Park, one of the largest urban parks in the Western Hemisphere, and the world-renowned National Museum of Anthropology. The fashionable Avenida Presidente Masaryk, often referred to as Mexico’s Rodeo Drive, is also within easy walking distance, offering an array of luxury shopping experiences and gourmet dining establishments.

The Orchid House Polanco exudes an atmosphere of refined elegance that begins the moment you step into its impressive lobby. Drawing inspiration from Mexico’s rich cultural heritage while embracing contemporary design elements, the hotel creates a harmonious blend of tradition and modernity. Each meticulously appointed room and suite serves as a private retreat, where thoughtful amenities and plush furnishings ensure the utmost comfort for guests. The hotel’s well-reviewed dining venues showcase the diverse flavors of Mexican cuisine alongside international favorites, prepared with fresh, locally sourced ingredients by talented chefs who transform each meal into a memorable culinary journey. For relaxation and rejuvenation, guests can indulge in the hotel’s premium spa facilities, where traditional Mexican healing techniques are incorporated into a range of luxurious treatments. The rooftop terrace offers a breathtaking panoramic view of the Mexico City skyline, providing an idyllic setting for enjoying a refreshing cocktail as the sun sets over this vibrant metropolis.

What truly distinguishes the Orchid House Polanco, beyond its prime location and exceptional facilities, is its unwavering commitment to personalized service. The attentive staff anticipates guests’ needs with remarkable intuition, creating a warm, welcoming environment that feels both luxurious and genuine. This dedication to hospitality excellence has contributed significantly to the hotel’s outstanding 8.5 rating and has fostered a loyal clientele who return time and again. Whether you’re visiting Mexico City for business or pleasure, the Orchid House Polanco offers an ideal base from which to explore the rich cultural tapestry of this fascinating city. From arranging private tours of nearby archaeological sites to securing reservations at the city’s most exclusive restaurants, the concierge team excels at crafting bespoke experiences that showcase the best of Mexico City. For the discerning traveler seeking accommodations that perfectly balance luxury, location, and authentic character, the Orchid House Polanco stands as an exceptional choice in one of Latin America’s most dynamic capitals.

Orchid House Polanco Accommodations

AccommodationDetailsEstimated Price
Standard Suite1 large double bed for Max persons: 2$200
Deluxe Suite1 extra-large double bed for Max persons: 2$284
Superior Suite1 extra-large double bed for Max persons: 2$313
Superior King Suite1 extra-large double bed for Max persons: 2$341
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Reviews of Orchid House Polanco

  • Ylian from United States – 12 April 2025 (9/10)

    Amazing, clean love the bathroom and everything inside the room, the restaurant perfect!!!!

    What could be improved: Nothing !!!!

  • Ewa from United States – 1 April 2025 (9/10)

    Wonderful experience at Orchid House! Comfortable, clean and relaxing!

  • David from United States – 30 March 2025 (8/10)

    Location was great. The staff was great. Room was comfortable.

    What could be improved: The breakfast was disappointing.
    Can only contact the front desk by WhatsApp, which was not a problem for us and they were very responsive. But there are no phones in the room.

  • Alireza from United States – 27 March 2025 (9/10)

    We had a wonderful stay, booked two rooms as we were two couples traveling together. Hotel was very cool, boutique, great style, clean, beautiful flowers & ambiance. We had cocktails and coffee at the hotel, and enjoyed the continental breakfast. The hotel was very responsive over whatsapp in communication with us.

    What could be improved: The service at breakfast time in the cafe was very, very slow. Took 30 minutes to get a plate of cut fruit, everything is prepared with high quality, but if you want to get out and enjoy the city, skip the continental breakfast. Also the hotel was pretty strict about checkin time, be aware.

  • Brenda from Canada – 17 February 2025 (8/10)

    Breakfast was very good and we loved the location!
    It was an easy to walk to wonderful restaurants, shopping and a beautiful park. The staff were helpful and friendly.

    What could be improved: We booked a large room with booking.com, but were given a much smaller room upon arrival. It was disappointing as we were there for several nights. However the bathroom was beautiful and the bed was comfortable. Double check that you get what you booked!

  • Nikki from United Kingdom – 1 February 2025 (8/10)

    The traditional architecture & interior design makes this boutique hotel exceptionally quaint. A beautifully appointed hotel with very friendly staff.

    What could be improved: The standard double was beautiful but a little tight on floor space but it was a very comfortable stay. Bed was super comfy

  • Gabe from Netherlands – 1 February 2025 (9/10)

    Breakfast was fine, on the light side (continental breakfast). Only a 7:30 start time is a bit late.

  • Naomi from United Kingdom – 26 January 2025 (9/10)

    Great staff and nicely designed rooms with thoughtful additions

    What could be improved: Breakfast didnt have any savoury options. It was all sweet – fruit juice, fruit and sweet cake/sweet biscuits. Not fitting for people with blood sugar problems.

  • Teresa from United States – 7 January 2025 (9/10)

    The location was excellent-close to museums, restaurants, and Chapultepec Park.

    What could be improved: Being on the 3rd floor with my stiff knee.

  • Natalia from United States – 19 November 2024 (9/10)

    Beautiful grounds, very clean

    What could be improved: Nothing

Surroundings

What’s nearby:

  • Casa del Lago: 1.3 km
  • Parque América: 1.5 km
  • Chapultepec Castle: 1.9 km
  • Chapultepec Forest: 1.6 km
  • Rufino Tamayo Museum: 900 m
  • Bosque de Chapultepec: 1.9 km
  • Jardín Winston Churchill: 1.2 km
  • Aviario del Parque Lincoln: 1.2 km
  • Museum of Modern Art Mexico: 1.5 km
  • National Museum of Anthropology: 600 m

Restaurants & cafes:

  • Restaurant Hedonia: 50 m
  • Restaurant Puerto Madero: 200 m

Top attractions:

  • Zocalo Square: 6 km
  • Soumaya Museum: 3.1 km
  • Palacio de Correos: 5 km
  • Museo de Arte Popular: 5 km
  • The Museum of Fine Arts: 5 km
  • Frida Kahlo House Museum: 10 km
  • The Angel of Independence: 2.5 km
  • Museo de Memoria y Tolerancia: 5 km
  • Tenochtitlan Ceremonial Center: 6 km

Public transport:

  • Metro Polanco: 800 m
  • Metro Auditorio: 1.2 km
  • Train Buenavista: 5 km
  • Train FC Suburbano de México: 5 km

Closest airports:

  • Benito Juarez International Airport: 16 km
  • Felipe Ángeles International Airport: 43 km
  • Lic. Adolfo López Mateos International Airport: 53 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Carbon monoxide detector
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Car hire
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Coffee machine

Parking:

  • Valet parking
  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Terrace
  • Garden

Food & Drink:

  • Fruits
  • Wine/champagne
  • Snack bar
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying

Entertainment and family services:

  • Board games/puzzles
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House Rules at Orchid House Polanco

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 23:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 08:00 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

8.9

Location:

9.6

Free WiFi:

8.0

Facilities:

8.3

Cleanliness:

8.9

Value for money:

7.8